Shipping Policy

Delivery time
Orders are delivered within 5 working days of payment being confirmed, anywhere in South Africa. Working days are Monday to Friday, excluding public holidays. During major sales (such as Black Friday) and the December holidays, please allow up to 2 extra working days.

Delivery partner
We deliver nationwide with The Courier Guy. You'll receive tracking details by email or SMS once your order has been dispatched.

Delivery options and fees
Locker-to-locker: R69. Collect your order from a The Courier Guy locker near you.
Door-to-door: R99, delivered to your address.
Free door-to-door delivery on orders of R800 and over (after any discounts). The delivery fee is always shown at checkout before you pay.

Delivery details
Please make sure your delivery address and phone number are correct. If you notice a mistake, contact us as soon as possible. We can't guarantee changes once an order has been dispatched.

Late, damaged or incorrect orders
If your order hasn't arrived within 5 working days (7 working days during major sales and December), or arrives damaged or incorrect, contact us with your order number (and photos where relevant) and we'll sort it out. Your rights under the Consumer Protection Act are not affected.

Contact us
WhatsApp: 073 133 3717
Email: rowley.co31@gmail.com